Lenovo’s on site support is not that great though. I used it twice. Once for a broken drive, where they shipped me a new drive without any explanation or ever s

Lenovo’s on site support is not that great though. I used it twice. Once for a broken drive, where they shipped me a new drive without any explanation or ever sending someone. Second time a broken keyboard a month ago, where they refused to send someone because I was working from home and not from a business address, and also refused to send the part (which is supereasy to install) because it was not marked as user-serviceable and then threatened they would revoke my remaining warranty if i bought the part direct and installed it myself. (I did it anyway.)