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I ordered stuff from Banana Republic Factory about a year ago. I was on their email list, saw something I liked in the ad, clicked on it, bought it. It was on s
by kevstev 6y ago
I ordered stuff from Banana Republic Factory about a year ago. I was on their email list, saw something I liked in the ad, clicked on it, bought it. It was on sale, a shirt for like $30. I had good experiences with stuff I bought from them in an actual store years prior.
The shirt came, and it was synthetic blend of polyester IIRC- the shirt felt like wearing a garbage bag, but much worse was that the fabric was so thin that you could see through it. I had a white shirt with a light logo on it of a tech company, and you could clearly read the logo through the shirt- and even with a plain white tee on you could clearly see where the sleeve ended on the undershirt- this was something I would have expected to see in the bargain bin of a Walmart for less than $10, not for $30 (which was the sale price) from a reputable brand.
What's worse- is they wouldn't even take it back without a fee of $6- I don't live near a Factory store, and a regular Banana Republic wouldn't take it back. I told the CS rep that they should be embarrassed for even selling something of such low quality, and to not take it back is just appalling. She didn't care, and that's the last I have ever ordered from BR online.
- ghaff 6y agoThe original Banana Republic was sort of a fun, funky thing in the day of mail order catalogs. At some point, they morphed into something that always seemed pretty bland and generic. But I'm not surprised they may have gone downhill even further. TBH, I buy very few clothes these days as I'm mostly either WFH or (normally) traveling--where I'm mostly a very light packer. I'm sure I have tons of perfectly clothes in my closets I haven't worn in years and that's with pruning.
- lazerpants 6y agoMost brand's factory stores use different production factories or textiles than the non-factory stores. J Crew Factory and Brooks Brothers Factory stores are mostly garbage produced by the same designers but at much lower cost than their mall stores. I would recommend avoiding them unless you're looking for something disposable. Source: my wife works in textile sourcing