I never understood this. I always thought that you'd rather buy from someone who is likely to go out of their way to serve your needs than to buy from someone w

I never understood this. I always thought that you'd rather buy from someone who is likely to go out of their way to serve your needs than to buy from someone who simply doesn't care. I think the biggest factor is trust. If the salesperson desperately needs the sale, it's hard to trust what they say. They're more motivated to make a sale that they can't deliver on because they have no choice.