I agree that there should be opportunity for individuals to learn from mistakes and improve. People can be stubborn and slow to change, but they should be give

I agree that there should be opportunity for individuals to learn from mistakes and improve. People can be stubborn and slow to change, but they should be given a chance. It seems reasonable that the same courtesy should be extended to organizations. However, organizations are an order of magnitude slower to change than individuals. Ultimately, an organization's policies are a reflection of the policies of its leaders. The bigger the organization, the more leaders have to change before the organization itself can truly change. It's much more likely that those who change just move on to another organization instead. Besides, the end-to-end encryption incident wasn't a "mistake". Zoom's response was to say that their definition of end-to-end was just different from everyone else's. They clearly knew exactly what they were doing. Zoom can change, but given their size and past I want more than a corporate apology and pinky swear before I trust them. They are making plenty of money and aren't going anywhere. There's plenty of time for them to earn my trust. However, they haven't yet earned enough of my trust to make me comfortable with this acquisition.