Yes, for me it was also an epiphany that people weren't professional, they _acted_ professional. Suddenly a lot made sense! Careerwise, it can help to ask what

Yes, for me it was also an epiphany that people weren't professional, they _acted_ professional. Suddenly a lot made sense! Careerwise, it can help to ask what a professional would do, as it is a solution that while it might not work, you will be commended for. And guess what, that behaviour is what makes you a professional!