> You aren't forced to resort to sending emails and receiving some idiotic canned response from a bot. "Sorry we have reviewed your case and our decision is fin

> You aren't forced to resort to sending emails and receiving some idiotic canned response from a bot. "Sorry we have reviewed your case and our decision is final. By the way, we don't tell you what you did wrong. Fuck you. Ha. Ha. Ha." Incidentally, this is exactly what happened to me on my very first attempt with Digital Ocean this year. Just an autoresponder that kept sending the same email with no way to reach a human. And this was just after creating an account and going through an payment authorization process. No money was lost, but I’m not touching a system where humans refuse to get involved. Edit: To add a comparison on this aspect, Hetzner wanted some verification for a new account and handled it quite well with humans involved (and responsive).