Anecdote: After I released my fist software in 2002 I received an order by fax. Unfortunately my HP Office Jet had an error and refused to print the fax, so I c

Anecdote: After I released my fist software in 2002 I received an order by fax. Unfortunately my HP Office Jet had an error and refused to print the fax, so I called HP customer service. They told me to shut the device off and on again. I told them that this is not an option, because there is an order worth real money inside the device's memory. So the great guy at the other end of the line told me to take out the cardridge and give it a good wash and rub. I placed it back in and the Office Jet started printing the order. It was a 1000$ order by Lehman Brothers! I am still telling my friends that this was the final straw that broke Lehman Brother`s neck several years later :)