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The article says that the issue was on the recipient side, not the sender's side, so the title is wrong -- sending via Gmail is fine, receiving via Gmail is...

The article says that the issue was on the recipient side, not the sender's side, so the title is wrong -- sending via Gmail is fine, receiving via Gmail is... well, supposedly an issue, but I've never had a resume land in my spam folder so I'm skeptical. (Amusingly, my Google job offer landed in my Gmail spam folder years ago. But that was because of a weird thing where forwarding from my @university.edu account would screw with headers that Gmail uses to verify the authenticity of an email.) Also... > They must be using Gmail client to access their office emails, I guessed. Is that even a thing? Does Gmail reroute stuff to spam that came into your inbox via POP/IMAP?

abathur 6y ago
I agree that it doesn't sound like it has anything to do with how he sent it. I wasn't aware of a feature like this, but a quick search turned up documentation for an "email quarantines" feature in G Suite (https://support.google.com/a/answer/6104172 https://support.google.com/a/answer/6104172). I do get mail received over POP from another account in my spam folder, but I suspect it doesn't explain this quarantine behavior. I'm not sure if a G Suite email user can add a private email over POP/IMAP, but I would be a little slack-jawed if they could AND their personal mail could get pulled into the organization's quarantine?
- jdm2212 6y ago
  The quarantine docs you linked make it look like this is configured per-customer, so if the author's email did in fact get quarantined, its because IT configured it that way not because of a Gmail bug. Also: > For a quarantined inbound message, the intended recipient receives no indication of the message unless you release it for delivery. So the recruiter wouldn't even see the email in their spam box. It just wouldn't exist as far as they can tell if it was quarantined.
  - abathur 6y ago
    I wonder the same, yes--it's just what I found for trying to figure out what they might even mean by quarantined in the first It wasn't super clear to me (at least, on a quick read) what the recipient would/wouldn't see if they were given permission to admin quarantined mail, if the mail eventually got released from quarantine after someone realized it wasn't crap, etc.

abathur 6y ago

I agree that it doesn't sound like it has anything to do with how he sent it. I wasn't aware of a feature like this, but a quick search turned up documentation for an "email quarantines" feature in G Suite (https://support.google.com/a/answer/6104172 https://support.google.com/a/answer/6104172). I do get mail received over POP from another account in my spam folder, but I suspect it doesn't explain this quarantine behavior. I'm not sure if a G Suite email user can add a private email over POP/IMAP, but I would be a little slack-jawed if they could AND their personal mail could get pulled into the organization's quarantine?

jdm2212 6y ago
The quarantine docs you linked make it look like this is configured per-customer, so if the author's email did in fact get quarantined, its because IT configured it that way not because of a Gmail bug. Also: > For a quarantined inbound message, the intended recipient receives no indication of the message unless you release it for delivery. So the recruiter wouldn't even see the email in their spam box. It just wouldn't exist as far as they can tell if it was quarantined.
- abathur 6y ago
  I wonder the same, yes--it's just what I found for trying to figure out what they might even mean by quarantined in the first It wasn't super clear to me (at least, on a quick read) what the recipient would/wouldn't see if they were given permission to admin quarantined mail, if the mail eventually got released from quarantine after someone realized it wasn't crap, etc.