Kill them with kindness. You, a living person with a face, have to become more trusted to that individual person than the alternatives. Do not talk about the i

Kill them with kindness. You, a living person with a face, have to become more trusted to that individual person than the alternatives. Do not talk about the issue during this 'trust phase'. Only then can you approach that person about their erroneous ideas and thoughts. They then have to decide, freely, what to do. This can take years or weeks to accomplish. That's the summation of a lot of work on the subject.