Yup, and quite probably no one wants to turn them on for fear of bugs and sudden disruptions. Besides, IT is a cost right? /s The rock-bottom cheap support comp

Yup, and quite probably no one wants to turn them on for fear of bugs and sudden disruptions. Besides, IT is a cost right? /s The rock-bottom cheap support company outsourcing the infra maintenance is more careful about minimizing actual work and matching the exact wording in the support contract and not a cent more