* Keep it simple. * When possible ask questions that can be answered yes or no. * One question per email. My experience is that multiple questions in an emai

* Keep it simple. * When possible ask questions that can be answered yes or no. * One question per email. My experience is that multiple questions in an email are rarely answered in full. * Use simple words. Many people you work with, or write for, have English as a second language. * Don't use "it" in a sentence. Replace "it" with the noun you're referring to.