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Dell has way better support than Apple. (I only have experience with it in Europe, but I think in the US would be the same) You don't need to take anywhere. Yo
by ProZsolt 6y ago
Dell has way better support than Apple. (I only have experience with it in Europe, but I think in the US would be the same)
You don't need to take anywhere. You call support and a technician will show up at your office/house and change the part on the spot. [1]
Where Apple shines is when you travel internationally. Apple offer an international warranty. If you buy a product in the EU they will fix/exchange it under warranty in the US or anywhere else in the world.
[1] https://www.dell.com/downloads/emea/services/uk/en/in_home_service_sow_uk.pdf https://www.dell.com/downloads/emea/services/uk/en/in_home_s...
- jabroni_salad 6y agoKeep in mind that is not the basic warranty service. If you buy prosupport your call will not be routed to India and you can get the in-home or in-business service. If not, you'll be having a bad time.
- criddell 6y agoEverybody is talking about hardware support. What about software? Will they send a technician out to show you how to attach a document to an email?
- ska 6y agoOnly for hardware, and only if you pay extra for it. Dell's higher tier hardware support is pretty great, but it isn't an apples-to-apples (sorry) comparison.