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Have you ever purchased a Dell ? Well I just did (Dell XPS 13 2-in-1) last month and let me tell how you how horrible the driver and support has been. I really
by boromi 6y ago
Have you ever purchased a Dell ? Well I just did (Dell XPS 13 2-in-1) last month and let me tell how you how horrible the driver and support has been. I really wish I could chuck this brand new 1400$ device out the Window for days of troubleshooting I've got through. I deeply regret it and wish I purchased a Surface device instead (note I'm not an Apple user)
For the price premium and judging by the quality of the drivers that Apple produces, I WOULD MUCH RATHER PAY THE PREMIUM than struggle with Dell.
- lostmsu 6y agoWhat kind of driver issues did you get?
- boromi 6y agoBluetooth and Sound. Take a look at the XPS forums, there's more than a dozen posts on each topic. Dell engineers haven't pushed a fix in over a month after delivering faulty BIOS drivers.
- boromi 6y agoI tried to return the POS but Dell wont take it back since I was a few days past their 30 day return policy. Let's not forget I had to deal with a minor fallout due to the pandemic, but their "customer service" department doesn't care about personal issues and difficulties customers have had during the last month and only profit and sales. I'm never buying Dell
- mekster 6y agoThere's a reason Dell produces stuff cheaply.
- RandomBacon 6y agoDid you purchase it with a credit card that offers longer return periods on your purchases?
- rezeroed 6y agoI had a dell latitude at work - horrific. Replaced with an xps-13 - much better, but wouldn't recommend. At home replaced my mbp with a surface laptop, deleted windows installed linux - bliss.