I wonder with contracts like that whether the short term gains from having people tied in to contracts also has some longer term negative consequences? Fortuna

I wonder with contracts like that whether the short term gains from having people tied in to contracts also has some longer term negative consequences? Fortunately I've not had to work with salesforce before, but if Id just signed a big contract with them on the expectation of a growing business and then they were inflexible and enforced the contract to the letter while the rest of the business suffered then it'd leave a bit of a sour taste. Having said that, I guess if you've got your shit together you'd write clauses in to the contract to protect you from stuff like that e.g. early termination with a bit of a fee.