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Your response is a curious one, inasmuch as my comment was attempting to show some sympathy for the workers that one interacts with during the day, while your c
by Mediterraneo10 7y ago
Your response is a curious one, inasmuch as my comment was attempting to show some sympathy for the workers that one interacts with during the day, while your concern apparently is the business’s owners and whether they are extracting maximum value out of their business, the feelings of working-class people be damned. Also, nowhere in my comment was it suggested that customer-service staff can freely “ignore the line, the tables needing bussing, the overflowing trash”. I just personally hope they would at least be free to think their own thoughts while they are doing all that. Customer-service staff are human beings, not automatons.
- JoeAltmaier 7y agoJust venting. The idea that the business should be set up to convenience the counter staff, is where it went off the rails. That's what I mean to criticize, perhaps with hyperbole. But be honest, we've all been to the shop where the staff seems to think they're in their own kitchen, chatting up their mates and whoa! somebody wants me to sell them a coffee?? I grew up on a farm. We worked. It wasn't intended to be entertaining, or self-fulfilling, or respectful of the personal choices of the worker. It was pitching hay, spreading manure. The idea that kind of work is 'wrong' and workers are supposed instead to be supported in a congenial frame of mind with their personal space respected and only kind, polite people to interact with, is a pretty hipster notion. You take the money, you better deliver the performance required.