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I actually organised this once (not torture, paying a large amount for an hour or twos work). I was made tech manager at a startup and that included the on-site
by exdsq 7y ago
I actually organised this once (not torture, paying a large amount for an hour or twos work). I was made tech manager at a startup and that included the on-site infrastructure where we had ~10 support agents taking calls for our main client. We were having VoIP issues (dropped calls) due to a misconfigured router/switch and I just couldn't solve it after spending a week investigating (I was ~2 years into my career with very little sysadmin experience). I hired a contractor to remotely fix it at £375 an hour (took two hours) and was entirely worth it.
P.S. It was an inflated amount to get an immediate fix based on his daily rate knowing it'd only take an hour or two - not because sysadmins working on ~30 person networks reguarly earn ~£3k a day.