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I don't know about any research supporting this (see what I did there) but in my experience the best performing teams provide a safe space - where you are not i
by lifeisstillgood 7y ago
I don't know about any research supporting this (see what I did there) but in my experience the best performing teams provide a safe space - where you are not immediately judged or criticised for mistakes, uncertainty or asking questions - but this necessary to bleed upwards to not holding teams to unrealistic deadlines, to careful assessment of quality of definition of work set, even towards what Incall "outcome driven development" where we set metrics to be changed and then assert commits will change said metrics
Conversely my worst work has been done when i have bullshitted and now need to keep up the lie.
Pro-tip - don't do this
Pro-tip-2 - confidence that you can do something you have not done before, when having a history of success in the field is not the same as bullshitting
Anyway it's hard to measure objectively- but you tend to reward the right people when you do.
And no, markets don't do that nearly as well as you might think
- khebbie 7y agoActually I think this is what they call psychological safety in the state of DevOps report https://cloud.google.com/blog/products/devops-sre/the-2019-accelerate-state-of-devops-elite-performance-productivity-and-scaling https://cloud.google.com/blog/products/devops-sre/the-2019-a...
- Topolomancer 7y agoI couldn't agree more! The hallmark of a good team is to provide an environment where you do not have to be constantly on the lookout for 'losing face' or 'losing status', but in fact, an open and honest environment is being fostered. Thanks for sharing your tips---it's appreciated!
- state_less 7y ago> And no, markets don't do that nearly as well as you might think Markets depend on Good information To function well. Market participants can distort the information in the market for profit. In so far as this profiteering can be maintained, markets won’t function so well. Some conjecture that might not be too far off the mark.
- lifeisstillgood 7y agoMy gut feel (yeah I know) is modern day free markets are at best 80% free and usually around 50. From structural inefficiencies to unintended regulation effects, things rarely work the way the Topsy and Tim description says.
- blueboo 7y ago> I don't know about any research supporting this (see what I did there) but in my experience the best performing teams provide a safe space The term in organisational behaviour is "psychological safety" and it comes up probably in the first couple hours of your manager training at any competently run company in 2020. Hell, it's in Steven Covey's 7 Habits. As you're saying, it's the bedrock of promoting actionable feedback and exceeding zero-sum behaviors.
- lifeisstillgood 7y agoI know, (although i dont remember it from Covey - just lots of sharpening the saw analogies, which is weird cos I don't know anyone who sharpens a saw - knives yes, saws no) Anyway, yes it's basic, it's taught - and it is almost non-existent especially when excrement hits the fan.
- cutemonster 7y agoTheres research from Google about this: https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/ https://rework.withgoogle.com/blog/five-keys-to-a-successful... "psychological safety" is nr 1.