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This is an example of one bad thing about our convenience culture or expectation of infinite choice, delivered immediately. It allows the middleman (who legiti
by supernova87a 7y ago
This is an example of one bad thing about our convenience culture or expectation of infinite choice, delivered immediately.
It allows the middleman (who legitimately did some service by making so many restaurant choices available) to insert himself into every transaction, turn themselves the one you have a relationship with, and extract margins from the actual provider of the main service who becomes a commodity.
Ordinarily I would buy the theoretical point that certainly a service is being performed. But given the evidence and tactics about how much service is being performed versus being charged for -- that places like Grubhub/other platforms extract 20% commissions and put out their own phone numbers to masquerade as the restaurant's -- I would be glad to see them die a painful death as a result of this crisis.
Order directly from the restaurant, and be sure that's actually what's happening.