It was Joel Spolsky - https://www.joelonsoftware.com/2001/03/23/strategy-letter-iv-bloatware-and-the-8020-myth/ https://www.joelonsoftware.com/2001/03/23/strate

It was Joel Spolsky - https://www.joelonsoftware.com/2001/03/23/strategy-letter-iv-bloatware-and-the-8020-myth/ https://www.joelonsoftware.com/2001/03/23/strategy-letter-iv... It was 80/20, but the sentiment holds.