> I don't understand why most of those alternatives have a hard time becoming more popular. I think things are improving over time, but for a very long time "S

> I don't understand why most of those alternatives have a hard time becoming more popular. I think things are improving over time, but for a very long time "Skype Call" and "Video Call" meant the same thing in people's heads. Your product name appearing the dictionary as a synonym for the thing it does is a pretty powerful tool in customer acquisition and retention.