Comcast rental used to be more than 10 bucks then it was slashed to 3 bucks to stop people figuring it was cheaper to buy their own. The price has crept back up

Comcast rental used to be more than 10 bucks then it was slashed to 3 bucks to stop people figuring it was cheaper to buy their own. The price has crept back up. At the turn of the century, you used to call about an internet outage and they'd give you a clueless response. Instead, you'd say your cable TV picture was fuzzy and they'd send a tech out next day. That was how you'd get it fixed 20 years ago. The most recent time I called Comcast about a cable outage they insisted they couldn't do anything as it was my own modem. More serious was the fact it was an unapproved modem so they insisted they would need to FedEx a new modem first (costing $$$) and then they could fix my line. Fortunately it was an area outage so I didn't take them up on their kind offer. The moral of that story is before calling when you own your own modem for an outage, check if it's an area outage first.