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They couldn’t because they’re a public utility in this situation.

• chongli 6y ago
  So then you sue them in order to get an injunction to restore service? But that is no longer in the realm of small claims court. That means they can bring in their corporate lawyers and tie you up in court for years. Suddenly your $900 windfall turns into a massive liability you can no longer afford.
• jandrese 6y ago
  Who is going to stop them? The FCC? You think Ajit Pai is going to side with the customer on anything?
• mbreese 6y ago
  I think they'd only be a public utility with respect to phone service. For internet service, you'd probably be out of luck.