>And Google Hangouts is this zombie product that used to do everything, but never as well as any of the competitors So Google has Hangouts that is able to comp

>And Google Hangouts is this zombie product that used to do everything, but never as well as any of the competitors So Google has Hangouts that is able to compete broadly in the consumer and business market but it's not quite good enough so the best answer is to let Hangouts slowly die and invent 4 new apps? You should switch to Allo for IM. Oh, but if you want to send an SMS find something else, Hangouts might work. But if it is for work stuff you should use Chat. Well unless it's also for video then you should use Meet. But if it's for personal video then try Duo. Ah, well, nvm we killed Allo. Well now Meet is free for everyone so use that for personal use also, I guess. Totally makes sense. What a cohesive strategy they have enacted to respond to market trends. Why would anyone in their right mind trust a Google chat, video, or conferencing app? They reinvent the wheel every 3 years and set fire to their user base every time. Hangouts was absolutely fine. They just needed to add more features and business tiers. Instead of updating Hangouts they invented a convoluted mess that is destined to fail.