Just had a nightmare experience with Spectrum/ Charter switching to using my own equipment. It was surreal and very similar to that South Park episode about ca

Just had a nightmare experience with Spectrum/ Charter switching to using my own equipment. It was surreal and very similar to that South Park episode about cable companies. Because I was on a grandfathered package, he gleefully told me it was actually going to cost me $17/ mo MORE to remove the modem rental and phone service. I had to threaten to call our congresswomen to get them to magically find a package that reduced the rate in step to the decrease in service. The funny part was when at the end of waiting on hold for an hour, after cancelling the service, they provisioned the modem, they gave me config file for 1Mbps internet. The service rep when I called back (after waiting another half hour on hold) was quite pleasant about fixing it and I’m humming along at 500 Mbps now, but man I can’t wait to spite quit them when StarLink is up and running. Can’t imagine that 1Mbps provisioning was exactly a mistake