I'm currently renting one for $5/month. The technician who setup my internet told me that I'd need to talk to the main company about returning that since he was

I'm currently renting one for $5/month. The technician who setup my internet told me that I'd need to talk to the main company about returning that since he was just a contractor. I tried their support chat one time, and they said I'd need to call instead. Instead I decided to keep it for the time being and use it as an AP in my network instead of as the router. Once I buy a matching set of APs I'll probably try to return it again.