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I do know the answer. It's probably in the privacy policy for gsuite somewhere, but that's a long document. I'm unsure if I can share it though. What sensitive
by joshuamorton 7y ago
I do know the answer. It's probably in the privacy policy for gsuite somewhere, but that's a long document. I'm unsure if I can share it though.
What sensitive information are you concerned about coughing up? While I haven't actually looked closely at how smart reply works, it isn't just a simple lstm on text, it tracks contextual info like recipient names, so "hey " on the first line will autocomple to "Hey Todd and Amanda" if you're sending am email to two people named Todd and Amanda.
So there's some tokenization and preprocessing happening, which would avoid most of the potential privacy issues I can think up with something like that (which are all of the form of automoplete linking your name to a private fact).
- ocdtrekkie 7y agoI feel like the fact that you are unsure if you can share how users' private data is used is extremely informative about Google's privacy stance.
- joshuamorton 7y agoNot really. It's informative of the policies on sharing confidential information, yes. But it has nothing to do with what the actual policy on customer data is. My guess is that you'd be pleasantly surprised be the policy. I just can't find it documented publicly anywhere, so I don't know that I can share the actual policies. There are people who's job it is to share such things, they're like account managers and support people and they have guidance on the way the things they can say. My guidance is more like "don't unless it's clearly public". Put another way, the training on data handling is longer than the training on corporate communication. So if I'm this careful with my communication, imagine the ridiculous lengths I go to with user data safety.