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Most of it it'd be local operations, support. Lots of compliance and local marketing. They operate "in more than 900 cities"[0]. For example many cities would r
by xxs 7y ago
Most of it it'd be local operations, support. Lots of compliance and local marketing. They operate "in more than 900 cities"[0]. For example many cities would require drivers to be licensed to drive - that would require local support.
The company is very far from dev. centric in that regard, just because they have headquarters in San Francisco. Likely they overhired development, HR and the like, of course.
[0]: https://www.uber.com/global/en/cities/ https://www.uber.com/global/en/cities/
- 9nGQluzmnq3M 7y agoUber's S-1 (quoted below) claims 5,400 direct employees in platform support alone. Interestingly, I've seen an Uber floor while touring a third-party call center in Manila, so they probably outsource even more these days. Platform User Support We have invested in a network of global support centers to support our worldwide operations. We have ten primary support centers in Chicago (U.S.), Phoenix (U.S.), Limerick (Ireland), Krakow (Poland), San Jose (Costa Rica), Hyderabad (India), São Paulo (Brazil), Manila (the Philippines), Lisbon (Portugal), and Cairo (Egypt) with approximately 5,400 employees and 400 independent contractors who provide 24/7 support for platform users in the United States and in certain other countries. In addition to in-app, web, and phone support, Drivers can visit Uber Greenlight Hub locations for in-person support. https://www.sec.gov/Archives/edgar/data/1543151/000119312519103850/d647752ds1.htm https://www.sec.gov/Archives/edgar/data/1543151/000119312519...