3 ms·

I got a 2016 iMac for free, and I have many times questioned if it wasn't an insult after all. It has given me nothing but grief. Had I not been able to fix thi

by bjoli 7y ago

I got a 2016 iMac for free, and I have many times questioned if it wasn't an insult after all. It has given me nothing but grief. Had I not been able to fix things myself, I probably would have spent more money of this free iMac than I would if I had bought a decently specced computer to replace it with. And now I have to deal with Catalina. Either it's a lemon, or there's something deeply masochistic about apple users. I have fixed enough inane issues with friends' macbooks to suspect the latter (these include: 2x broken SATA cables, 2 shitty solder jobs (of which one was "fixed" by Apple by pressing the chip down with a rubber pad against the chassi. It broke again), several things that just magically disconnected themselves inside an unopened laptop (with apple quoting several thousand SEK repair costs). All of this while providing arguably the worst repair experience of all time (the only real competition I have met is the previous gen MS surface). Yet the people I have helped still praise apple's superior quality.

zrobotics 7y ago
Question:what was bad about the surface repair experience? I'm curious, as I've been fairly pleased with mine over the last 6 months but I haven't looked into the repairability of it. I'd read that MS were pretty good on warranty claims, but should I be concerned? For reference, the keyboard has been run over by a forklift once already (don't ask), but I've been fairly impressed so far. I know this won't be as easy to work on as my old thinkpads, but should I be concerned about warranty repairs? If so, I might want to consider a cheap chromebook solely to use in my warehouse.
- bjoli 7y ago
  The one I opened was made up mostly of glue and solder with some components in between. It was a Surface Laptop. iFixit are way better at describing the pains of trying to open it up: https://www.ifixit.com/Teardown/Microsoft+Surface+Laptop+Teardown/92915 https://www.ifixit.com/Teardown/Microsoft+Surface+Laptop+Tea... They give the newer (2019) variants a far better score, so Microsoft are at least on a good path there.

by bjoli 7y ago

zrobotics 7y ago

Question:what was bad about the surface repair experience? I'm curious, as I've been fairly pleased with mine over the last 6 months but I haven't looked into the repairability of it. I'd read that MS were pretty good on warranty claims, but should I be concerned? For reference, the keyboard has been run over by a forklift once already (don't ask), but I've been fairly impressed so far. I know this won't be as easy to work on as my old thinkpads, but should I be concerned about warranty repairs? If so, I might want to consider a cheap chromebook solely to use in my warehouse.

bjoli 7y ago
The one I opened was made up mostly of glue and solder with some components in between. It was a Surface Laptop. iFixit are way better at describing the pains of trying to open it up: https://www.ifixit.com/Teardown/Microsoft+Surface+Laptop+Teardown/92915 https://www.ifixit.com/Teardown/Microsoft+Surface+Laptop+Tea... They give the newer (2019) variants a far better score, so Microsoft are at least on a good path there.