Not that I, too, find it ridiculous that the delivery person doesn't take a minute to try and get it into your house another way instead of bringing it all the

Not that I, too, find it ridiculous that the delivery person doesn't take a minute to try and get it into your house another way instead of bringing it all the way back, but do note that restocking and delivery fees are real. Amazon does free shipping not because it makes them more money but because they know the competition doesn't have such deep pockets. A podcast from "the university of Flanders" (which is more than one university, but alas) talked about this and that free shipping offers are ways to bind customers but that it's typically not actually viable with current profit margins and just an attempt to squeeze others out of the market.