Thank you Paras :) Focusing on historical uptime sounds like a good plan to me, and it's pleasing to hear that the companies don't tend insist on an SLA if you

Thank you Paras :) Focusing on historical uptime sounds like a good plan to me, and it's pleasing to hear that the companies don't tend insist on an SLA if you can demonstrate that. Custom contracts are frightening. On the plus side they give you a good reason to charge more. But on the minus side they give the other company a good reason to take you to court if something goes wrong and you're unable to deliver as expected.