(Ouch! Thanks for the heads up. We recently did an A/B test on signup page -- looks like one of the links got mixed up. Fixed it now. Though did not notice any

(Ouch! Thanks for the heads up. We recently did an A/B test on signup page -- looks like one of the links got mixed up. Fixed it now. Though did not notice any drop in conversions, probably people don't read or care about terms. Sad, especially because our terms are quite simple). Regarding your other point, yes, some companies have elaborate custom contracts involving different teams: lawyers, procurement and what not. One of the prospective customers sent us 100 page document on Vendor Assessment with stuff like this - 'Do you keep your laptops in an open car?' and 'Do you install anti-virus software and keep it updated'. I was quite surprised but they said it was their "standard" procedure. Though, we do not offer SLAs and I don't think companies are adamant about it if you convince them that historically your uptime has been in 99.9% range.