There's a difference between being satisfied with the healthcare it provides and loving the NHS. People in the UK love the NHS as a concept and an institution,

There's a difference between being satisfied with the healthcare it provides and loving the NHS. People in the UK love the NHS as a concept and an institution, even if we're still often critical of the quality of service provided. Additionally most people lay the blame for that quality on underfunding from the government. The NHS is largely believed to be doing a decent job with the resources is has and has been screwed over by austerity again and again.