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Yes, this is happening to me right now on my G Suite: https://twitter.com/ivankozik/status/1254988039467614209 https://twitter.com/ivankozik/status/125498803946

by ivank 6y ago

Yes, this is happening to me right now on my G Suite: https://twitter.com/ivankozik/status/1254988039467614209 https://twitter.com/ivankozik/status/1254988039467614209 - no warning and no spam on my part. Every account is disabled, all incoming emails bounce, messages to my Google Voice number are /dev/nulled, my YouTube channel does not exist. Requesting account review as the super admin results in the same "please contact another administrator" autoresponse...

lima 6y ago
Are you the only admin in your org?
- ivank 6y ago
  I think I have one super admin and four regular users, but everyone is disabled.
  - zndr 6y ago
    This is very strange, but also is your Super admin an everyday user account, or a specific isolated admin account? Google normally suspends accounts (notification after suspension with no real info) for heavily reported spam, they will suspend a ton of accounts if your domain is sending a ton of spam, even if its not via g-suite directly. This may be the case are you sure your domain is secured?
    - ivank 6y ago
      Super admin is isolated, not my everyday account. I don't know how any of my accounts could have been sending spam. I don't send unsolicited email, and I forward messages from those other four accounts to my primary email account, so I hope I would have noticed a spam problem. But because I cannot log in to anything, and didn't get any information or notification from Google, I can't be sure, of course. I am subscribed to a lot of mailing lists and I wonder if, given my low human outbound volume, whether gmail-generated "bad attachment" bounces could have resulted in this. But that seems unlikely. More likely is someone ran a query and decided I had too many emails or was using too much G Suite storage. I look forward to hearing any information at all from Google!
      - jkaplowitz 6y ago
        Can the super admin contact G Suite support?
    - nikanj 6y ago
      This might be strange, but it's not unusual. Google is notorious for banning users, and providing no recourse - except getting your story to the front page of course. HN / Reddit / etc front page is the one true customer service channel they have.

by ivank 6y ago

lima 6y ago

Are you the only admin in your org?

ivank 6y ago
I think I have one super admin and four regular users, but everyone is disabled.
- zndr 6y ago
  This is very strange, but also is your Super admin an everyday user account, or a specific isolated admin account? Google normally suspends accounts (notification after suspension with no real info) for heavily reported spam, they will suspend a ton of accounts if your domain is sending a ton of spam, even if its not via g-suite directly. This may be the case are you sure your domain is secured?
  - ivank 6y ago
    Super admin is isolated, not my everyday account. I don't know how any of my accounts could have been sending spam. I don't send unsolicited email, and I forward messages from those other four accounts to my primary email account, so I hope I would have noticed a spam problem. But because I cannot log in to anything, and didn't get any information or notification from Google, I can't be sure, of course. I am subscribed to a lot of mailing lists and I wonder if, given my low human outbound volume, whether gmail-generated "bad attachment" bounces could have resulted in this. But that seems unlikely. More likely is someone ran a query and decided I had too many emails or was using too much G Suite storage. I look forward to hearing any information at all from Google!
    - jkaplowitz 6y ago
      Can the super admin contact G Suite support?
  - nikanj 6y ago
    This might be strange, but it's not unusual. Google is notorious for banning users, and providing no recourse - except getting your story to the front page of course. HN / Reddit / etc front page is the one true customer service channel they have.