4 ms·
Sweetwater has never let me down in 20 years. It’s been quite sometime since I’ve used Crutchfield but I’ve always had a very high opinion of their customer se
by jcims 7y ago
Sweetwater has never let me down in 20 years. It’s been quite sometime since I’ve used Crutchfield but I’ve always had a very high opinion of their customer service as well.
Had a very poor experience ordering from Ikea. Just some kitchen towels, nothing particularly interesting. Took six weeks to ship, zero updates on the site about order status, estimated delivery date came and went unceremoniously, wasn’t able to contact anyone via phone. Finally got an email out of the blue that they shipped and arrived intact the next day. Pretty much a ‘never again’ experience.
Amazon’s policies and employee treatment/relationships may need improvement or complete overhaul, but their execution at getting matter into your hands and dealing with issues is, in my experience, second to none.
- tjr 7y agoThe only times I can remember having real issues with buying from Amazon is when I failed to notice that I was buying from a third-party on their site, not actually from Amazon directly. And that said, the vast majority of my (intentional) third-party purchases on Amazon have been flawless. But, if they happen to sell what I am shopping for... Sweetwater and B&H Photo are two stores from which I have had consistently great service. I've never been to Sweetwater in person, but the physical B&H store is also a cool experience.
- scubasteve85 7y agoSweetwater is awesome in person. Super friendly staff and they have a free arcade for the community as well as a massive slide that my nephew loves to go down.
- three_seagrass 7y agoYep, IKEA is the worst for delivery. They farm it out to some third party service that has an ancient logistics system. That said, they're also delivering heavy furniture. I've never ordered those types of items from Amazon so I don't know how they fare.