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Every company with consumers as customers needs to record and retain such information, for legal and operative reasons.
by lazyjones 7y ago
Every company with consumers as customers needs to record and retain such information, for legal and operative reasons.
- goto11 7y agoSure, but the GDPR requirements for storing essential information is no burden.
- lazyjones 7y agoIt is, you still need to document everything in detail, be ready to reply to requests, take care how and where you store data internally etc.
- M2Ys4U 7y agoOh no! You have to respect your customer's fundamental human rights! What a burden!
- scoot_718 7y agoThat might have been the initial intent of the GDPR, but it's not the outcome. The problem isn't the human rights, but the bureaucratic, legal and compliance nightmare it creates for small business. IP blocking is easier than mangling every business and technical process to follow it.
- lazyjones 7y agoNo, the burden is: - for the customer all the hoops he has to jump through now to get serviced because corporations implemented those in order to be "compliant" (e.g. I just tried to get detailed information for an expected UPS delivery - instead of a simple click it requires registration with "UPS My Choice", meaning one page for logging in with FB/Google/Amazon/Twitter or a new account, one page for detailed disclaimer and terms, one page for country/postcode input, one page with my detailed name, address, e-mail, phone number, more T&C acceptance, ...) - for the company to design, evaluate with a lawyer all these procedures and related customer services. Perhaps you will never be in the position to see it from a small company's side, but don't deny that you're as annoyed as everyone else with all the explicit consent forms.
- scoot_718 7y agoHiring European lawyers to interpret the GDPR and check compliance is an expensive burden. No thanks.