Did you read my second and third paragraphs? I was agreeing that “asking to tax income” is a case of “customer”-unrealized complexity and pointing out that it s

Did you read my second and third paragraphs? I was agreeing that “asking to tax income” is a case of “customer”-unrealized complexity and pointing out that it still isn’t the kind of thing reasonably described as individual rewards someone explicitly asked for. > I’m no fan of JIRA.... which is why I'm looking forward to your issue tracking system with all of JIRA's flexibility and none of the performance issues. I genuinely wish you the best of luck in this endeavor. Then it sounds like you’re walking back on your original claim that that JIRA’s bloat and UX failures are an inherent result of asked-for things like custom workflows?