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Man, some people really think they're entitled to dictate how the world must be. The argument that easy access to product information online eliminates any con
by avalys 7y ago
Man, some people really think they're entitled to dictate how the world must be.
The argument that easy access to product information online eliminates any consumer benefit of advertising misses a key point.
I only do research online for products that I care deeply about.
I am never going to bother to seek out information online to figure out what kind of laundry detergent to buy. It's just way, way down on my priority list. So I'm perfectly happy to passively consume the advertising and let that shape my decisions, for the 20 seconds of thought I give this topic as I walk through that aisle in the grocery store.
What information does advertising convey to me, as a rational consumer?
1) How successful the company is [inferred from how much money they seem to be spending on advertising].
2) What characteristics they think matter the most - price? Stain removal? Efficiency? Sometimes a company will emphasize something I don't care about - which lets me know I'm probably not the target market for their product, and I should look elsewhere.
3) Whether they have any new products I haven't tried.
I once tried a detergent brand I had never heard of - Persil - because I saw a TV ad for it. Probably somewhere out there there's a laundry detergent enthusiast forum that already knew about it, and they have strong opinions about Persil, and debate whether it was reformulated in 2016, or whether's it's really the same in the US vs. Germany. I don't know, because I don't care! But I liked the smell and I'd buy it again.
Conversely, advertising for cars is totally ineffective on me, because I'm a car nut and I know about every model coming out 2 years before they would ever be advertised in any medium. But, there are plenty of people in the world who think about cars in the same way I think about laundry detergent - and might go to the Honda dealer and check out a minivan because of the ad they saw that showed it had a built-in vacuum cleaner in the trunk.
I've mentioned on HN before that I bought a Casper mattress largely because of the incessant ads for it on my favorite podcasts, which I heard long before I actually needed one. Without those ads, when the time came, I probably would've just driven to the mattress store and tried out what they had in stock. It never would've occurred to me to search the web to see if someone had revolutionized the mattress business - this was a chore, I wanted it over as soon as possible, and I didn't want to spend my mental energy doing research on fucking mattresses.
But because of the ads, I knew that there was an established company that had come up with what they claimed was a better product in this space. I checked out a few reviews to make sure people actually liked the mattress - then I ordered one, it showed up in 3 days, and I love it! Thanks, advertising.
- vl 7y ago> and I didn't want to spend my mental energy doing research on fucking mattresses Ironically it should be reverse: you send a lot of time on the mattress, it directly affects quality of your sleep and consequently health and quality of life.
- alexmingoia 7y agoDoes it? Humans sleep on a wide variety of surfaces, from bamboo mats to memory foam, and if sleep quality is taken to be “does not wake up” then observably mattresses don’t really affect the quality of sleep in general. Are you sure ”mattresses are important for your health” isn’t largely a product of advertising? That would be ironic.
- ardy42 7y ago> The argument that easy access to product information online eliminates any consumer benefit of advertising misses a key point. > I only do research online for products that I care deeply about. Honestly, it seems backwards to start your research with a product. It seems more sensible to start with a need/problem, and then search for products that meet that need.
- rland 7y agoWell you have overpaid for the mattress. They’re identical or even inferior to the no-name foam brands that are half the price. So in a sense, the ad may have cost you hundreds of dollars. I don’t know if this is true, but it seems just as likely as not to me. Surely, for some products, it must be true; for some, it must be false. It probably resembles a normal distribution, and thus, advertising is a net negative. (if it cost nothing, it’d be neutral)