5 ms·

Can someone please enlighten me what the heck an SLA is? I skimmed through the article and felt like he teased at providing a definition several times and then

• rrdharan 7y ago
  Service Level Agreement https://en.wikipedia.org/wiki/Service-level_agreement https://en.wikipedia.org/wiki/Service-level_agreement
• PunksATawnyFill 7y ago
  I guess some people feel all "leet" by using abbreviations without (or before) defining them and expecting everyone else to run around looking them up. It's tired and lame.
  • maest 7y ago
    What does "leet" mean?
    • mettamage 7y ago
      I'm not the best to answer, but leet means "elite". There used to be a thing called leetspeak. Here you go: https://en.wikipedia.org/wiki/Leet https://en.wikipedia.org/wiki/Leet
      • akoncius 7y ago
        which is ironic given OP's complaint about using unnecessary use of abreviations :)
  • echelon 7y ago
    > I guess some people feel all "leet" by using abbreviations without (or before) defining them and expecting everyone else to run around looking them up. > It's tired and lame. It's an incredibly common term we use at my workplace, and I expect many other engineering orgs use it as well. We use it not only for services ("five nines"), but also for tasks and human initiated things. It's a simple and useful stand-in for a complicated and abstract concept. I don't expect to have to explain SLAs every time they are discussed.
• akoncius 7y ago
  it is in the article: > In IT we have a popular concept which is closely related to these two principles – Service-level agreement (SLA).
  • war1025 7y ago
    I could have glossed over it the first time, but I am pretty confident that must have been added later. I think I even did a search for SLA to see if it got defined somewhere.