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"Customers and end-users never ask for software that is complex." They do if they are expert users of very complicated toolkits. Look into any art toolkit, for
by egypturnash 7y ago
"Customers and end-users never ask for software that is complex."
They do if they are expert users of very complicated toolkits. Look into any art toolkit, for instance. 2D or 3D, as they age they add on more features. Some of these features come from the dev team experimenting, some come from cloning good ideas in the competition, some come from user requests. There's a pretty steep learning cliff for Photoshop or Maya or Procreate or Blender. There are a lot of settings in these things because there are a lot of ways people use these things. And a lot of tools in these toolkits, many of which have their own particular settings.
Power tools that let you do fundamentally complicated things have a level of inherent complexity.
- tonyedgecombe 7y agoIt's more of a struggle with those sort of products. I've had feature requests that I implemented because they sounded interesting but it turned out almost no one used them. I'm willing to bet tools like Photoshop are riddled with those as once you have added a feature it's almost impossible to remove it.
- egypturnash 7y agoOh yeah, for sure, you've got thirty years of history and SOMEONE relies on every single tool added over that as a crucial part of their regular workflow.