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Well, if AWS was drawing $15/mo for 4 years from your banking account, as far as they knew you were a happy paying customer. How would they know otherwise? So
by yongjik 7y ago
Well, if AWS was drawing $15/mo for 4 years from your banking account, as far as they knew you were a happy paying customer. How would they know otherwise? Sounds like you got in a particularly unlucky situation, but I don't think most companies will react sympathetically to "Oops my monthly subscription during the past 4 years was entirely by mistake and I didn't notice that until now. Can you refund the 4 years' worth of money?"
- naniwaduni 7y agoIME companies of that scale generally eat consumer-level buyer's remorse as a cost of doing business. Happily, probably not, but not enough to be worth resisting.
- rmtech 7y agoIt's not really buyer's remorse if I didn't actually buy anything. I tried a free trial service, as far as I can remember just for an hour or so, and didn't need it. You may not like this, but I'm posting my experience so that others can protect themselves. Do you at least see the utility in that?
- rmtech 7y agoWell the fact that I wasn't using any services, wasn't logging in, wasn't running anything except a default t2 instance is indicative. But also there is IMO a reasonable expectation of a confirmation moving from free to paid service.