"Complexity" is more-or-less a pejorative, so of course they don't say they want that. Ask them if they want "sophistication" instead. It can often mean the s

"Complexity" is more-or-less a pejorative, so of course they don't say they want that. Ask them if they want "sophistication" instead. It can often mean the same thing as complexity. I'd like, for instance, my dictation software (such as dictating text messages on my phone) to get it right. I don't want to constantly have to edit it when it makes what you might call "dumb mistakes." (my current biggest gripe, Android constantly inserts the word "oh" at random places while I am dictating, for no apparent reason) When I ask it for directions, I don't want it to give me directions that are dangerous to follow (they finally corrected the one that told me I should cross 4 lanes of traffic on a busy interstate -- 280 south from 101 to Alemany in San Francisco -- to get from entrance to exit in 800 feet, when there is another exit I can take that is safe and takes about the same time to get to my destination). To do it right, it needs sophistication in the extreme. You can also call that complexity. But I want it, thanks.