>Many companies make money from activities that are not desired by customers. I wasn't making some absolutist 100% statement about every company that ever exis

>Many companies make money from activities that are not desired by customers. I wasn't making some absolutist 100% statement about every company that ever existed. Sure, hated companies like cable company Comcast or Ticketmaster have profits. Netflix doesn't have that sort of monopoly power. Also, my comment about "desire" is relative desire between choices of spending money on different companies -- X vs Y. Why did Netflix lose subscribers?[1] Because the video streaming customers desired something else. Likewise, Blockbuster's old customers hated the late return fees. Blockbusters customers also desired the convenience of video streaming instead of driving to rent a physical DVD disc. Blockbuster lost so many customers that they went bankrupt. Neither Blockbuster nor Netflix can irritate customers in the name of profits the same way Comcast can. A video DVD rental or video streaming's platform has way less customer lock-in or loyalty than a cable company's monopoly of physical coax lines into residential homes. [1] https://www.google.com/search?q=netflix+lost+subscribers https://www.google.com/search?q=netflix+lost+subscribers