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> Imagine a point of sale system. Retail workers have to use that stuff the whole day. This means it nearly never makes sense to sacrifice power user efficiency
by bgorman 7y ago
> Imagine a point of sale system. Retail workers have to use that stuff the whole day. This means it nearly never makes sense to sacrifice power user efficiency just to be able to tell some manager who will never have to work with the damn thing: "Look how easy this is to understand".
The problem is that the sales teams for the POS machine don't interact with the retail workers. Instead they interact with at best middle managers, or at worst the C-Suite, which generally has minimal software competency and usually have little understanding of the various software solutions serving the domain.