Using a chat application or scrolling through a feed is not hard. Users can easily learn a new UX if the product really provides value. Yes, having better UX is

Using a chat application or scrolling through a feed is not hard. Users can easily learn a new UX if the product really provides value. Yes, having better UX is good for many reasons, but people have always learned to go around bad UX in order to achieve their goals. Facebook has a shitty UX, I never find what I'm looking for, spammed with ads, fake news, slow loading times, bugged notifications, yet it's still one of the most popular sites on the planet. Their ad manager is a joke when it comes to UX and bugs, yet people still spend billions on advertising on Facebook.