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The main problem for me is the misalignment of goals between upper management, middle management and the rest, the higher you climb the less interested they are
by danieldisu 6y ago
The main problem for me is the misalignment of goals between upper management, middle management and the rest, the higher you climb the less interested they are in they user/client, they only care about some bullshit metric that will end up paying their bonuses.
This is specially visible in public companies where they only chase the metrics that the market looks in that decade, ignoring the rest or the actual user satisfaction (they do try to put a metric on that, with bullshit forms and all :))
- projektfu 6y agoXP, and several other processes, identify the problem as a mismatch between the goals of the developer and the actual customer (not necessarily the end user). Management doesn’t figure prominently in the solution which is probably one reason why a different form of Agile is usually chosen. I also don’t know why businesses are so reluctant to have their customers involved in software development. But you’re definitely right, when all the incentives align on the axis of management and their needs, you get garbage. This is not to say that management isn’t useful or necessary, but they are a facilitator of work, not the patron.
- Leherenn 6y agoBecause the goals and needs of the upper management and of the customers do not align. There's a lot of companies where delivering what the consumers want/need is not the end goal of the company, at best it's needed to help fulfill the end goal.