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I took it to mean protecting yourself from this: You select a cloud based CRM provider, work with them for a couple of years, store all your contacts, leads, o
by F_J_H 16y ago
I took it to mean protecting yourself from this:
You select a cloud based CRM provider, work with them for a couple of years, store all your contacts, leads, opportunities, issues there, and then they go bankrupt, shut down the service, and you have no access to any of your data. A couple of years of very important data gone...
- oakenshield 16y agoBut then he mentioned the SUNDR system which addresses storing data on untrusted (not unreliable) servers, which confused me.
- petar 16y agoYes. This is what I meant regarding what the problem is. The mention of SUNDR was more of a side comment on how one might implement a service whose only job is to store your data without being able to understand it. I wanted to point out that it is possible. But this is a technicality anyway. The big questions are: (a) What does it even mean to require that the cloud companies provide you with a mechanism of converting the cloud data to some common format that you can use without the cloud app. In some cases, there might be no such common format. And, (b) Do cloud companies have an incentive to play along and provide you this way out. It would be work for them. Somehow they need to care. These are questions with unclear answers. Yet, the problem stays: your time and data are completely unprotected. What is more problematic is that the common user is not sophisticated enough to be aware of the (high) chances that the cloud app they use will go bankrupt and shut down leaving them with nothing.