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> From my perspective as a consumer, WD has turned a disaster into an advantage. I disagree. They explicitly denied it for months until the tech press started

> From my perspective as a consumer, WD has turned a disaster into an advantage. I disagree. They explicitly denied it for months until the tech press started reporting on it. They showed nothing but contempt for their customers. Edit: I’m never going to forget this: “Well the higher team contacted me back and informed me that the information I requested about whether or not the WD60EFAX was a SMR or PMR would not be provided to me. They said that information is not disclosed to consumers. LOL. WOW.“ From: https://blocksandfiles.com/2020/04/14/wd-red-nas-drives-shingled-magnetic-recording/ https://blocksandfiles.com/2020/04/14/wd-red-nas-drives-shin...

noncoml 7y ago
Vote with your money and don’t buy WD.
- e40 7y ago
  Who to buy? Seagate did the same thing.
  - yjftsjthsd-h 7y ago
    What exact same thing? Using SMR, or using SMR without mentioning it while claiming that the drives were suitable for RAID?
    - e40 7y ago
      I read here they used SMR without mentioning it and clarified it on their website. Don't know if they said the drives were suitable for RAID.
      - syshum 7y ago
        They did not, Seagate did not disclose some of the their Desktop Channel drives were SMR, the NAS, aka IronWolf, drives are all CMR, have always been CMR, and according to seagate will always be CMR https://arstechnica.com/information-technology/2020/04/seagate-says-network-attached-storage-and-smr-dont-mix/?comments=1 https://arstechnica.com/information-technology/2020/04/seaga...
      - tracker1 7y ago
        They only used SMR without disclosing for general purpose drives... while bad, not as bad... their IronWolf and IronWolf Pro (NAS) drives are not SMR. As I mentioned in another comment, equally pissed WD did this on (albiet smallest size) a Black label drive. WTF would they do this on their "high performance" segment is beyond me, and completely unreasonable.
- bityard 7y ago
  All HDD manufacturers shipped SMR drives without telling anyone, WD was just the one that got the press because they tried lying about it first.
  - ludocode 7y ago
    No, Western Digital is the only one that advertised (and continues to advertise!) SMR drives as optimized for RAID. The drives are failing in RAID rebuilds, that's why this is getting press. Seagate and Toshiba are not using SMR in their NAS drives.
  - syshum 7y ago
    WD got press because they shipped SMR drive for a use case that SMR can not work in and peoples drives failed to work properly
syshum 7y ago
It makes since that the Parent does not view WD actions as bad since they also did not view Apple's actions as bad. Of course both companies are on my never buy list now, but some people have lower standards.

noncoml 7y ago

Vote with your money and don’t buy WD.

e40 7y ago
Who to buy? Seagate did the same thing.
- yjftsjthsd-h 7y ago
  What exact same thing? Using SMR, or using SMR without mentioning it while claiming that the drives were suitable for RAID?
  - e40 7y ago
    I read here they used SMR without mentioning it and clarified it on their website. Don't know if they said the drives were suitable for RAID.
    - syshum 7y ago
      They did not, Seagate did not disclose some of the their Desktop Channel drives were SMR, the NAS, aka IronWolf, drives are all CMR, have always been CMR, and according to seagate will always be CMR https://arstechnica.com/information-technology/2020/04/seagate-says-network-attached-storage-and-smr-dont-mix/?comments=1 https://arstechnica.com/information-technology/2020/04/seaga...
    - tracker1 7y ago
      They only used SMR without disclosing for general purpose drives... while bad, not as bad... their IronWolf and IronWolf Pro (NAS) drives are not SMR. As I mentioned in another comment, equally pissed WD did this on (albiet smallest size) a Black label drive. WTF would they do this on their "high performance" segment is beyond me, and completely unreasonable.
bityard 7y ago
All HDD manufacturers shipped SMR drives without telling anyone, WD was just the one that got the press because they tried lying about it first.
- ludocode 7y ago
  No, Western Digital is the only one that advertised (and continues to advertise!) SMR drives as optimized for RAID. The drives are failing in RAID rebuilds, that's why this is getting press. Seagate and Toshiba are not using SMR in their NAS drives.
- syshum 7y ago
  WD got press because they shipped SMR drive for a use case that SMR can not work in and peoples drives failed to work properly

syshum 7y ago

It makes since that the Parent does not view WD actions as bad since they also did not view Apple's actions as bad. Of course both companies are on my never buy list now, but some people have lower standards.