3 ms·
Thats what they are doing, and I, the customer, am no longer getting the value I signed up for. For a "customer obsession strategy," this one should hurt their
by ethagknight 7y ago
Thats what they are doing, and I, the customer, am no longer getting the value I signed up for.
For a "customer obsession strategy," this one should hurt their bottom line, either with cancellation of prime subscriptions or lost sales. I am not saying amazon should be penalized or taken to court. This is just the biggest vulnerability I have seen out of the Amazon machine, and I think its very interesting.