I agree 100%. I once integrated Jira in a product and it was a nightmare. Integrating is pretty straightforward, but then Jira has its own way of naming the cus

I agree 100%. I once integrated Jira in a product and it was a nightmare. Integrating is pretty straightforward, but then Jira has its own way of naming the custom fields that the user added, so you end up in making a ton of API calls to discover what are the custom fields, their name, which are mandatory, what is the data format, and so on. And don't get me started with creating a GUI so that the user can insert the data for a set of fields you don't know in advance.