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> Amazon Prime doesn't guarantee that any item you want will come in two days. So you're saying their deal is "pay us $120/year but we make no commitment to pr

• ashtonkem 7y ago
  It’s sadly not uncommon for businesses to promise various services and then unilaterally change their minds. While I’m sure that there are some exceptions, most TOS have a ton of “we reserve the right to change our minds whenever for whatever reason, without warning” Now that’s kind of different from the PR fallout. Amazon is risking a mass walkout of their customers over this; it just depends on whether or not customers see this as a reasonable response to a crazy circumstance, or a greedy move on Amazon’s part to maintain profitability over their commitments to customers.
  • vageli 7y ago
    > It’s sadly not uncommon for businesses to promise various services and then unilaterally change their minds. While I’m sure that there are some exceptions, most TOS have a ton of “we reserve the right to change our minds whenever for whatever reason, without warning” I was under the impression that one party cannot unilaterally modify the terms of a contract without offering consideration to the other party, and the consideration can't be "we will continue to perform according to the terms of the contract".